Update on the Honda Australia Dealership changes.
Honda Australia carpet bombs ex-dealers. HONDA Australia has been using dealers’ own databases to send SMS and email messages to the customers of dealers like ourselves left out of the agency model, telling those customers to move their business away to other remaining Honda dealers. According to Mark Avis and Ron Klein, the owners of Astoria Brighton in Melbourne’s south, the emails and SMSs using Astoria’s own customer database gave the impression that Astoria had gone out of business and ...