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The salesperson Bryce was very engaging and not at all pushy- he took the time to answer all of our questions and negotiated a good deal. I really liked the way he handled all of our questions and followed up with me regularly prior to delivery of the car. I felt like he really cared about my experience!
The sales team went to great lengths to secure the vehicle with the large amount of options and colour that I wanted all the way from Mirruchidoor. I was constantly updated on progress and called after by aftermarket to ensure I was satisfied.
Just wanting to pass on my praise for Nelson in your spare parts area. It was refreshing to deal with someone who attended to my small matter of a replacement key immediately. He was very professional and courteous, and my key arrived within the quoted time frame.
We picked up our Outback on Sunday, and we are very happy with the whole process. We have dealt with a number of other dealers in the past but our experience with your team has been a delightful surprise.
My dealings with both Ian and Emma in the finance department were very good. I felt that Ian really listened to what were after and understood what we were looking for in a new car. Emma was very knowledgeable and professional in the way she handled my questions. I couldn’t be happier.
As always the service at Tynan Mercedes Benz was second to none. I always feel well looked after by all the staff. Francine on the front desk, David, Vanesh and all the service staff. I rate yesterdays service a 10.
I wanted to mention to you how impressive sales executive Samuel Tynan was. Warwick and I were extremely impressed with Samuel. He seems to be very grounded, knowledgable and mature beyond his years – a total credit to you!